CONTACT US | FAQ'S

  • For Product information, Order Tracking, To place a Custom Order or Enquire about any of our services please select the appropriate option below. We aim to get back to every customer within 24 hours.

we pride ourselves on our excellent customer service.

FAQ's

Do you ship Internationally?

Yes! We are based in the United Kingdom and for most of our products we ship internationally. (Exceptions include Mugs and other large items which do not ship via Large Letter format)

Note: Customs and Import Duties are not included in the sale of goods via TOMSTARK.UK and may apply upon arrival in your destination country.

What are the delivery times on UK & International Orders?

Items in our Shop & Create Sections (Except T-shirts):

Approximate Business Days:

  • United Kingdom - 2 to 3 Days.
  • United States - 6 to 10 Days.
  • Canada - 7 - 21 Days.
  • EU - 4 to 21 Days.
  • International - 7 to 21 Days.

Note: Depending on Customs and the courier service in your home country we cannot guarantee delivery dates but this is from recent experience. Delivery Days may extend around seasonal festivities.

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Shop Section: T-shirts & Clothing

Approximate Business Days:

  • International - 7 to 21 Days.

Note: Our T-shirts and Clothing are printed by Printful in facilities based closest to your destination and are printed custom for you. Delivery Days may still extend around seasonal festivities.

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PLEASE READ / Import Duties and Taxes:

Important Notice: Since the United Kingdom has left the European Union, customers outside the UK may be subject to import duties and taxes levied by their respective countries. These charges are beyond our control and are the responsibility of the customer. We recommend that customers check their local customs policies to understand the specific duties and taxes that may apply.

By placing an order with TOMSTARK.UK, you acknowledge and accept that you are solely responsible for any import duties, taxes, or customs fees imposed by your country's customs authorities. Please consult with your local customs office or tax authority for detailed information. Alternatively you can contact us on hello@tomstark.uk for more information or to have a chat about how this might affect you or an order.