Returns and problems
What should I do if I receive the wrong item?
Contact us with your order number and clear photographs of the item you received, including its label and packaging where possible. We will check the packing error and decide the most practical way to put it right based on the quantity, value and delivery country.
What to send us
Please send your order number and clear photographs showing the incorrect item, its label and the packaging it arrived in. Tell us which item you originally ordered so that we can quickly put things right for you.
- Your order number.
- Clear photographs of the item, label and packaging.
- The item and quantity you originally ordered.
Contact Us
Contact us using our Get in Touch form or directly via email at hello@stickiply.com.
This is one answer from the Stickiply help centre, built from the questions customers email us.