🇺🇸 United States
All U.S. orders ship with Delivered Duty Paid (DDP) services. Import duties and tariffs are calculated and included at checkout, so you should not receive additional customs charges on delivery. State sales tax may still apply where required.
🇪🇺 European Union
Orders under €150 use the IOSS scheme, with VAT collected at checkout to minimise customs delays. Small customs processing or brokerage fees may still apply.
Orders over €150 ship DDP, with VAT and customs duties collected at checkout.
From 1 July 2026, a temporary €3 EU customs duty may apply to qualifying low-value parcels under the EU threshold. This is separate from VAT.
We currently cannot ship to Austria due to local packaging regulations.
EU Business Orders and VAT Reclaim
All website orders to the EU are treated as B2C transactions, so EU VAT cannot be reclaimed through our checkout regardless of your VAT status or order value.
If you are a VAT-registered business in the EU and want to reclaim tax, place your order through our Faire integration, which ships DDU (Delivered Duty Unpaid). VAT becomes payable and reclaimable on import with valid VAT and EORI numbers, or marked as Reverse Charge where applicable. Order via stickiply.faire.com.
🇬🇧 Northern Ireland
Parcels from Great Britain to Northern Ireland include customs data we provide. Personal consumer orders are not normally subject to import duties, though occasional customs checks or carrier processing delays may occur.
🇨🇦 Canada, 🇦🇺 Australia and 🇳🇿 New Zealand
GST, HST, sales tax, or similar indirect taxes are collected at checkout and remitted by Stickiply where required. Most orders should not incur additional tax charges on delivery, although carriers or customs authorities may still apply clearance, brokerage, or handling fees.
🌍 Other International Destinations
For countries outside the regions above, VAT, import duties, brokerage fees, and handling charges are set by your local customs authority and are not included at checkout. These are payable by you on delivery.
If you want a DDP quote with taxes and duties pre-paid for your country, contact us at hello@stickiply.com before placing your order.
📌 Important Reminder
Import regulations, VAT thresholds, and tariff rates can change at any time. Check your local customs authority website for the most up-to-date information before ordering. See our full shipping policy below for more detail.
